Kodama Travel
Kodama Travel
This privacy policy for Kodama Travel (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”). Kodama Travel owns and operates a marketplace platform that enables travellers to search, find, and book travel experiences globally. In this Statement, these are collectively referred to as our “Services”. This Statement provides a general overview of our privacy practices, although laws and customs can differ in a number of countries and territories.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We receive payment related information from Stripe in order to process your booking.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties. We share your name, email, and booking details with vendors from whom you have made a booking with.
Personal information you disclose to us
We collect personal information that you provide to us when you register on the Services, and when you participate in activities on the Services, or otherwise when you contact us. Information collected may include the following:
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, currency preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
If you are located in the EU or UK, this section applies to you
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information
Vendors and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (third parties') who perform services for us or on our behalf and require access to such information to do that work.
We use cookies and other tracking technologies to collect and store your information. Some default cookies seetings are for authentication purposes and enable key functionality of the Kodama Travel platform, such as keeping an end-user logged in, being able to tie a visitor to an app user through sign-up.
In Short: If you choose to register or log in to our Services using a social media or Google account, we may have access to certain information about you. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in
this privacy policy, unless a longer retention
period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose
in this policy will require us keeping your personal
information for longer than three (3) months past
the termination of the user's account. When we have
no ongoing legitimate business need to process your
personal information, we will either delete or
anonymise such information, or, if this is not
possible (for example, because your personal
information has been stored in backup archives or
you have an upcoming trip with us), then we will
securely store your personal information and isolate
it from any further processing until deletion is
possible.
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to
children under 18 years of age. By using the
Services, you represent that you are at least 18 or
that you are the parent or guardian of such a minor
and consent to such minor dependent's use of the
Services. If we learn that personal information from
users less than 18 years of age has been collected,
we will deactivate the account and take reasonable
measures to promptly delete such data from our
records. If you become aware of any data we may have
collected from children under age 18, please contact
us at hello@kodamatravel.com.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right:
(i)to request access and obtain a copy of your personal information
(ii) to request rectification or erasure;
(iii) to restrict the processing of your personal information;
(iv) if applicable, to data portability;
(v) not to be subject to automated decision-making.
In certain circumstances, you may also have the
right to object to the processing of your personal
information. You can make such a request by
contacting us by using the contact details provided
in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below. We will consider and act upon any
request in accordance with applicable data
protection laws. If you are located in the EEA or UK
and you believe we are unlawfully processing your
personal information, you also have the right to
complain to your Member State data protection
authority or UK data protection authority. If you
are located in Switzerland, you may contact the
Federal Data Protection and Information
Commissioner.
Withdrawing your consent
If we are relying on your consent to process your
personal information, which may be express and/or
implied consent depending on the applicable law, you
have the right to withdraw your consent at any time.
You can withdraw your consent at any time by
contacting us by using the contact details provided
in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below or updating your preferences.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the
processing of your personal information conducted in
reliance on lawful processing grounds other than
consent.
Opting out of marketing and promotional communications
You can unsubscribe from our marketing and
promotional communications at any time by clicking
on the unsubscribe link in the emails that we send,
or by contacting us using the details provided in
the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below. You will then be removed from the
marketing lists. However, we may still communicate
with you — for example, to send you service-related
messages that are necessary for the administration
and use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie policy in Section 5. If you have questions or comments about your privacy rights, you may email us at hello@kodamatravel.com
If you have questions or comments about this policy, you may email us at hello@kodamatravel.com.
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.